Terms of Service

Last updated: September 10, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of TrackerHub (the "Service"), operated at trackerhub.site (the "Site") by Asher Kukuk, a sole trader trading as Klarge Group ("TrackerHub," "we," "us," or "our"). By creating an account, subscribing to a plan, or otherwise using the Service, you agree to be bound by these Terms. If you don't agree, don't use the Service.

2. What TrackerHub Does

TrackerHub lets you configure "trackers" that monitor publicly accessible web content — pages, public social media accounts, product listings, public filings, and similar public sources — and notify you when that content changes, via email, Telegram, Slack, Discord, webhook, or push notification, depending on your configuration and plan.

Because most sources we track don't offer an official API for this kind of monitoring, TrackerHub generally checks them the same way a browser loading the page would — requesting the public page or a public embed/syndication feed at a regular interval, rather than using a target site's authenticated or official API. Check frequency varies by target and may change over time: as of this writing, most sources are checked roughly every 1–2 seconds, and social media profiles roughly every 30 seconds (checked less frequently, deliberately, since aggressive automated access is more likely to be rate-limited or blocked on those platforms). We may adjust these intervals, or the underlying method used for a given target, at our discretion to balance speed against reliability — actual check frequency isn't guaranteed and can change without prior notice.

Some sources cannot be tracked at all, and some publish on a delay we don't control. A number of large platforms — Instagram most notably, and to varying degrees other social networks — serve only an empty JavaScript application shell to anything that isn't a signed-in browser, and actively block automated access. A tracker pointed at a source like that may never fire, no matter how often we check it, and we can't guarantee it will work or keep working. Separately, some sources publish their own content on a delay: a free jobs or listings API, for example, may withhold new entries for up to 24 hours before making them public, so an alert can be accurate and prompt on our side while the item itself is already a day old at the source. Where we can tell, our alerts say how old an item already was when it was published. Neither situation is a fault in the Service, and neither entitles you to a refund — but if a tracker you rely on stops working for either reason, contact us and we'll tell you plainly whether it can be made to work.

We don't leave you guessing when this happens: if a tracker reaches its target but finds nothing readable there for about an hour, we send you a notification through that tracker's own alert channel telling you so, and telling you whether the target needs swapping.

3. Eligibility & Accounts

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. When you create an account you're responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at alerts@trackerhub.site if you suspect unauthorized access.

4. Acceptable Use

TrackerHub only tracks publicly available information. You agree that you will not use the Service to:

• Access, or attempt to access, private accounts, authenticated content, or any system you don't have a right to access;
• Bypass paywalls, CAPTCHAs, rate limits, or other access controls on a third-party site;
• Harass, stalk, intimidate, dox, or otherwise cause harm to any individual — tracking someone's public posts for personal curiosity is your call to make, but using the Service to facilitate harassment or unlawful surveillance of a person is not permitted, and we may suspend accounts we reasonably believe are being used this way;
• Violate any applicable law, or the terms of service of any site or platform you point a tracker at;
• Overload, disrupt, or attempt to reverse-engineer the Service or the infrastructure behind it;
• Resell or redistribute the Service without our written permission.

5. Subscriptions & Billing

Paid plans are billed in advance through our payment processor, Stripe, and renew automatically until cancelled:

• Demo — $1, billed every 7 days;
• Solo — $30, billed monthly;
• Team — $55, billed monthly.

You can cancel anytime; cancellation takes effect at the end of the current billing period, and we don't provide refunds for partial periods, except where required by law or where a charge resulted from something broken on our end — reach out within 7 days of the charge and we'll make it right. We may change plan pricing going forward, and will give you reasonable notice before any change takes effect on your account.

6. Your Content & Tracker Configurations

You're responsible for the targets, keywords, and destinations you configure in your trackers, and for having any rights necessary to receive and act on that information. We don't review tracker configurations before they run, but we may disable a tracker that violates these Terms.

7. Service Availability

TrackerHub is currently in beta. We aim for reliable, fast tracking, but the Service is provided on an "as is" and "as available" basis, with no guaranteed uptime or response time. We don't guarantee that any tracker will catch every change, that alerts will be instantaneous, or that the Service — or the email, push, and messaging providers we rely on to deliver alerts — will be uninterrupted or error-free. Third-party sites change their layouts, block automated access, or go down; our own delivery providers can have outages too. Either can cause a tracker to miss a change, or an alert to arrive late or not at all.

8. Disclaimers & Limitation of Liability

To the maximum extent permitted by law, TrackerHub and its operators disclaim all warranties, express or implied, and will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including missed alerts, trading decisions, or actions taken based on tracked data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

9. Termination

We may suspend or terminate your account if you violate these Terms, including the Acceptable Use section above. You may stop using the Service and cancel your subscription at any time.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above; continued use of the Service after a change means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.

12. AI-Generated Insights

If you use the Insights feature, TrackerHub uses an AI model to automatically classify a notification as likely good, bad, or neutral for the company or market it concerns. These classifications are generated automatically by the AI model — they are not written or reviewed by a person, and they may be wrong, incomplete, out of date, or miss context you'd catch yourself. Where the model's output can't be read reliably, the notification is shown as "not classified" rather than guessing a label.

"Good" and "bad" describe our best estimate of financial impact only — they are not a moral or general judgement of the underlying news, and they are not financial, investment, legal, or tax advice. TrackerHub is not a licensed financial adviser, broker, or accountant, and nothing in Insights should be treated as a recommendation to buy, sell, hold, or take any other action. Don't rely on Insights as the sole basis for any financial decision — always do your own research or consult a qualified professional.

To generate a classification, we send the relevant notification content to Cloudflare Workers AI for processing. We don't send your account details, your email address, or anything else about you — only the content of the change that was detected.

13. Contact

Questions about these Terms? Reach us at alerts@trackerhub.site. TrackerHub is operated by Asher Kukuk, trading as Klarge Group.